Every action, accounted for
See what changed, when it happened, and where the work moved next.
FOR THE PEOPLE WHO DO THE WORK
Finish the job.
Leave the admin to us.
There’s enough on your plate. Vaea takes care of routine office work in the systems you already use.
See DemoEveryday problems. Handled by Vaea.
Same toolbox.
A lot less back-and-forth.
Vaea works directly in the tools you already use.
Connect your job platform, inbox, calendar, and accounting.
1,500+ apps to connect
A little help.
A much lighter day.
New inquiries. Estimates. Paperwork.
Vaea keeps the routine work moving, so you can get on with your day.
60
days
60-DAY MONEY-BACK PROMISE
Try Vaea. Feel the difference.
If after 60 days you’re not satisfied, you can get your money back.
CONTROL BUILT IN
Clear records.
Your rules.
Vaea works within boundaries you set, with a clear record of what happened and your team in control of the decisions that matter.
Waiting for your reviewThe draft stays with your team until approved.
Review before it goes out
Choose which messages, estimates, or changes need your team’s approval.
Boundaries you define
Set what Vaea can handle, what needs review, and what stays with your team.
HOSTING OPTIONS
Cloud vs Self-hosted
Both plans include the same agent, ongoing support, and flexible integrations. Choose whether Vaea hosts it online or sets it up on a device you own.
Included with both plans
- Lifetime support
Updates, patches, integration tweaks, and troubleshooting while you are a customer. - Available anywhere
Reach your agent wherever you have an internet connection. - Flexible term
Three-month minimum, then month-to-month. - Integration changes included
Request unlimited integration changes after setup, with no per-change fee.
HOSTED ONLINE
Cloud
- No hardware. Nothing to buy or unbox.
- Ready in 1–2 days. Vaea hosts, patches, and monitors your agent.
- Managed upkeep. We handle uptime, security patches, OS updates, and backups.
- Always online. The agent runs in the cloud and needs a constant internet connection.
- No on-site upkeep. There is no mini PC to power, connect, or maintain.
DEDICATED TO YOUR BUSINESS
Self-hosted
- Hardware ships to you. Your Beelink mini PC is yours to keep.
- Vaea sets it up. We remotely configure and maintain the agent.
- Your data stays on your device. Vaea keeps limited admin access for updates.
- Runs locally. It syncs when internet returns. AI features need a stable connection; local SMS drafts and scheduling queues can work offline.
- Annual financing available. Spread hardware and setup over 12 months.
Ways Vaea can help
Real voice calls
Answer customer calls, schedule estimates, and handle after-hours inquiries on a real phone line.
SMS automation
Send and receive texts for lead follow-up, appointment confirmations, and ETA updates.
24/7 live answering
Answer calls during service hours, nights, and weekends.
Missed lead recovery
Call or text anyone who leaves a voicemail or web inquiry.
After-hours estimate drafting
Pull job details and prepare a quote while you are off the clock.
Invoice follow-up
Automatically request feedback after an invoice is sent.
Payment reminders
Send polite SMS or email nudges for overdue invoices.
Appointment scheduling
Book calls and service windows in your existing calendar.
ETA and crew dispatch alerts
Text customers when a technician is on the way, with an arrival window.
Integrations with ServiceTitan, Jobber, and QuickBooks
Work inside the tools your team already uses.
Supplier coordination
Draft parts orders, track back-orders, and follow up on delays.
Receipt and document handling
Organize receipt and invoice photos, matched to the right jobs.
Multi-channel customer threads
Tie SMS, email, Slack, and calls to the same customer record.
Emergency call triage
Gather the details and route urgent jobs to you right away.
Repeat customer renewal reminders
Flag maintenance plans, filter changes, and annual inspections before they are due.
Crew detail lookup
Get who is on site or what a technician is working on by text.
Common questions
Answer service-area, pricing, and hours questions.
Spanish and bilingual support
Handle inbound calls and texts in Spanish.
Voice-to-text field notes
Turn technician dictation into a saved job note.
Review request automation
Send a review link after invoice delivery, with an optional incentive.
And many more, shaped around the way your team works.
FAQ
Questions, answered.
What can Vaea help with?
Vaea handles routine office work for trade businesses, including missed lead follow-up, scheduling, estimates, customer updates, supplier coordination, and job paperwork.
Will Vaea work with the tools we already use?
Yes. Vaea is set up around your existing tools and workflows, with connections available to more than 1,500 apps.
What is the difference between Cloud and Self-hosted?
With Cloud, Vaea hosts and maintains your agent online. With Self-hosted, we configure a Beelink mini PC and ship it to you. Your data stays on the device, and Vaea keeps limited admin access for updates.
Can we control what the agent is allowed to do?
Yes. You set its boundaries, review its activity, and choose which actions need human approval.
Does Self-hosted work without internet?
The agent runs locally and syncs when internet returns. AI features need a stable connection, while local automations such as SMS drafts and scheduling queues can work offline.
What support and terms are included?
Both plans include ongoing support for as long as you are a customer, plus updates, patches, integration tweaks, and troubleshooting. There is a three-month minimum, then month-to-month. If you are not satisfied after 60 days, you can get your money back.